Privacy Policy

Last updated: 28 March 2026

GetSignQuote Pty Ltd ("we", "us", "our") operates the website www.getsignquote.com and the GetSignQuote platform. This Privacy Policy explains how we collect, use, disclose, and protect your personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. Information We Collect

We collect information you provide directly to us, including:

• Contact details: name, email address, phone number, company name
• Business information: industry, team size, current quoting method
• Account data: login credentials, pricing databases, leads, quotes, and other business data you enter into the platform
• Usage data: pages visited, features used, timestamps

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the GetSignQuote platform
• Create and manage your account
• Send you welcome emails, notifications, and service updates
• Respond to your enquiries and provide customer support
• Analyse usage patterns to improve our product
• Comply with legal obligations

3. Information Sharing

We do not sell, rent, or trade your personal information. We may share information with:

• Service providers who assist in operating our platform (Supabase for data hosting, Cloudflare for content delivery, Resend for email delivery, Anthropic for AI features)
• Law enforcement or government agencies if required by law

4. Data Storage and Security

Your data is stored on servers in the Asia Pacific region (Sydney, Australia) via Supabase. We use encryption in transit (HTTPS/TLS) and at rest. Access to your data is restricted by row level security policies ensuring each business can only access their own data.

5. Your Rights

Under the Australian Privacy Principles, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your account and associated data
• Opt out of marketing communications

6. Cookies and Analytics

We use Google Analytics (GA4) to understand how visitors use our website. Google Analytics collects anonymous usage data including pages visited, time on site, and referral sources. You can opt out by installing the Google Analytics Opt-out Browser Add-on.

7. Third Party AI Services

Our AI features use the Claude API (by Anthropic). When you use AI quoting or AI analysis features, your pricing data and customer descriptions are sent to Anthropic's API for processing. Anthropic does not use this data for training. See Anthropic's privacy policy for details.

8. Data Retention

We retain your data for as long as your account is active. If your trial expires and you do not upgrade, we retain your data for 90 days before deletion. You may request earlier deletion by contacting us.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by email or by posting a notice on our website.

10. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, contact us at:

Email: [email protected]
Website: www.getsignquote.com